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INTRODUCTION:

epitome.ae (“Epitome”) and our acquaintances promises you the best services based on 5 areas with the following terms and conditions. Kindly check and go through the terms and conditions before you opt for our service

Acceptance of Terms and Condition:

Formerly the people like advertiser, specialist will be notified about the summary of related payments, the terms of administration and about our cancelation strategy. But the exact details about terms and conditions will be disclosed only through an email which leads you to a “confirmation link” that favors the action through checking the "acknowledgment" box and finally clicking the “submit” option and thereby have a detailed survey about our terms and conditions.

The offers will be immediately withdrawn within the 30 days of presentation of terms and condition made by Epitome, in the case of rejection of terms and conditions by advertisers. New estimation and terms and conditions will be provided if these advertisers ask for the service from Epitome again.

Three Day Cancelation:

In the case if the advertiser disagree to be lawfully bound, he/she have to convey their approval to Epitome within 3 working business days through a mail including advertiser's name, business name, email address, physical location or street number, and their area to info@epitome.ae with a subject line of  "Cross Out Administrations", and therefore services will be immediately cancelled ,provided that notification is given before 5 PM USA eastern standard time, and all the expenses of service will be acknowledges by the advertisers. If by any means, the advertiser fail to contact Epitome for cancellation of the administration, we would therefore conceive that you agree to our terms and conditions and you have consent to be lawfully bound with us, hence we moves forward with our policy.

Personal Information:

Once our terms and conditions are assented, the advertiser also consents to be presented with all the data we provide from Epitome including advertisers’ record and services. The data which we transfer involves promotional messages, technological advancements or extra offers. If you feel like unsubscribing our promotional or marketing messages, kindly email us and inform us about unsubscribing with a subject line of “showcasing messages opt-out” to info@epitome.ae by referring his/her name.

Though the advertiser accepts our Terms and Conditions, any recognizable info provided by advertiser should be liable to Epitome security approach, which can be examined later.

If you request to terminate as per the terms of this area, it will require a subsequent measure of time for preparing by Epitome. And at the mean time the advertiser may keep on receiving messages.

Description of the Services

Epitome markets the business of our advertisers through varied online strategies and websites. We consider our services as our products

The present offering of services are mentioned below. They alter every once in a while. For the advertiser, these Terms and Conditions will apply to such Services as requested and paid by the advertiser, and provided by Epitome:

Every service integrates the marketing and upholding services and those practices particularly revealed the connection for such service. It is liable to the limitations presented at such connection. The terms and conditions of the product/service that are  revealed at the above connections are particular to service depicted, and it is not to the other service provided by Epitome. For each of the services obtained by the advertiser, provided at any time, the related terms and conditions connected to that service should be a part of these general Terms and Conditions.

Other than the Services provided to Advertiser, Epitome will inform the Advertiser an Account Information Page. It may be retrieved by the Advertiser at any time to decide the status of Advertiser's record and the services provided by Epitome. The Promoter figure out what all services are currently provided by Epitome through a phone call, chat or email. Advertiser ought to comprehend that by clicking to Advertiser's site, including clicks on the search engine, content sites, shopping engines and so on. It may make certain spelling mistakes, singular/plural combinations, and other related inquiry terms that Epitome maps to Advertiser's promoting effort. In some cases, spelling mistakes appear to be a very basic flaw in the level of auto complete internet searcher innovation. Every keyword campaigns will be combined of several key terms, titles, and descriptions which are particularly selected with a target to advance the profit for advertising spend.

Until the Advertiser gets associated with Epitome to give a small scale site, the Advertiser will be in charge of the prominence and exactitude of its own site and its landing page(s), or redirect sites that link to its ads as well.

Fees For Epitome:

The prime opportunities like deciding the expenses and pricing of any services are given to the Advertiser at any time through telephone, chat, and email. Service charges are mentioned in the individual product/service terms and conditions pages that illustrated before. Through the acceptance of our terms and conditions, the advertiser agrees to pay the charge as well as the pricing for the service asked for.

Payment:

For safe and secure payment prefer two kinds of payment strategies as follows: Advertiser must use one of the following two strategies for payment. Credit card which has to be subsequently charged by Epitome otherwise a Bank Cheque in the name of Epitome.

Advertiser allows Epitome, or Epitome merchant services provider, to hoard Advertiser's financial data with the aim of encouraging payment to Epitome. It is the major responsibility of Advertiser to notify Epitome about the information regarding the composition, of any progressions or redesigns to Advertiser's financial information.

Advertiser should remind that all the expenditures that should be paid must be in USD. Advertiser will be the master of the charge of any pertinent taxes. According to the settles upon charge plan, all expenses are probable or it is instantly upon Advertiser's receipt of receipt, as appropriate. Advertiser coincides that any setup incidentals or one-time service installments are non-refundable.

Late Payments:

To avoid the difficulties caused by the late payment for both the parties, the installments are made out of a credit card or a bank account. Nevertheless, it is the prime responsibility of the Advertiser to guarantee that Epitome has provided with the most updated credit card or bank account information. These strategies are suitable for installment of the expenditures because of Epitome’s services.

In case if the payment method which was approved by the advertiser is failed, one or more payments are done after the due date, failure of the payment method approved by Advertiser, and one or a more number of payments are made later than the due date, they are counted as a late expense equivalent to the greater of $150 or 10% of the total money due, for not to exceed the maximum sum permitted by material law.  They are apart from late expenses. Advertiser is consented to pay every lawyers’ charges and expenses caused by Epitome for the late installment collecting efforts

Recurring Payments And Term Of Agreement:

The service will be manageable on request through telephone, chat or email, if the Advertiser request to elect the current contract term for any of our Services at any time, or any other data with respect to the money or fixed date of any consequently repeating installment, or the term, end, or reestablishment of the Services. The date of salutation of these terms and conditions decides the starting date of the tenure of every service. The service charges will be carried out either as one time installment or scheduled installment according to the terms and condition of that particular product/service.

If Billing Is To Include An Automatically Recurring Payment:

Every charging and expenses for services are requested to pay in advance on a monthly basis. By following the present contract term for a particular Service, this contract for such services are to be consequently re-established for the progressive one-month terms on monthly anniversary date of the acceptance of these terms and conditions by Advertiser. 

The Advertiser can cancel the automatically repeated payment including the related services, just after the primary contract term, through sending a notification to Epitome by including info like Advertiser's name, email address, business name, telephone number, area or physical location to info@epitome.ae with a subject line of “Cancel Service". Epitome will receive the message by not later than 5:00 PM USA Eastern Standard Time and no less than three business days in advance according to the date on which the mentioned repeating payment is planned to be made. The repeating payment will be easily cancelled off and the Services ends toward the end of the then-current term.

If the mentioned notification is received nearly be the three business days, to the following repeated payment, the present installment of the repeated installment will be the last payment. But in this case, the services might continue for an additional renewal term, hence the cessation will be to the end of that additional renewal term.

There will be no proficient assessed refunds for the fractional terms or months provided. In simple words, the advertiser who drew in Epitome for service and originally signed up on July 15th of a given year, needs to submit a written notice of cancellation at very latest of July 12th consenting July 12,13, and 14 were business days in order to cancel the service towards the end of the agreement tenure without taking up the charge of  extra month. One-time charge offerings have no repercussions with term in light of the fact that the same amount are given in advance, the term there of having been mollified upon initial delivery of the Service to Advertiser.

Early Termination Fee:

If an Advertiser breaks off the services before the completion of the contract tenure, then Advertiser have to pay an early termination fee which is equivalent to the rest of the Contract Value. Contract Value can be explained by counting the number of months complied with in the agreement or inclusion request times the month to month expenses appropriate to the Services. For instance, the Contract Value of Services of $1000 for a three month term is $3000. On the off chance that the Advertiser calls off after the first month the cancellation expense will be $1500.

Modification:

Advertiser understands that Epitome may modify its standard terms and conditions and service offerings from time to time, and that Epitome reserves the right to adjust the pricing of these services, after at the thirty (30) days' advance written notice to Advertiser. If the agreement does not accommodate renewal restoration for an extra term of over one month, then the agreement might be considered month-to-month and Advertiser might be accountable to revised terms and conditions and/or pricing following receipt of such notice. Advertiser is advised to enter a long term contract or contracts to adjust pricing, terms, and conditions. Advertiser and EPITOME can change the Services anytime upon common understanding.

Access:

Advertiser is attributed to access Epitome-possessed, functioned, or accommodated sites that require log in or account details to deal with Advertiser's advertising account(s).. Advertiser's right to create its account with Epitome is personal to Advertiser and non-assignable and is bound to follow the rules imposed by Epitome. Advertiser agrees that it won't make use of any automated scripts, robots or spiders, or access to the Advertiser's account or monitor Epitome's website and the substance contained in that, aside from those automated means explicitly made accessible by Epitome.

Latency:

Advertiser realizes that, any data or statistics given by the Advertiser to Epitome may not be processed on a real time basis and might be amenable to the latency of the Internet, the Epitome frameworks and system of third party cooperators and search engines.

Ownership Of Non-advertiser Property:

Title and full proprietorship rights in and to the Services, together with all concepts, ideas, campaign optimizations, computer programs, and other technology subsidiary or generally classifying with EPITOME operation of the EPITOME arrange, the EPITOME bid management, task management, and optimization platform and website(s) (altogether, the "EPITOME Materials"), might stay at all times entirely with EPITOME and/or with the particular outsourced supplier or author, or with EPITOME's promotional partner, if appropriate and if promotional partner is the owner of the same. Advertiser recognizes that it has not obtained any ownership interest for the EPITOME Materials and won't secure any ownership interest for the EPITOME Materials by reason of this Agreement.

Advertiser's Site:

Unless Advertiser's website is intended and provided by EPITOME as a part of its Services, Advertiser therefore accepts that neither EPITOME nor its Promotional Partner (if appropriate) is in command of the development, support, and operation of the Advertiser website(s), nor for any content or different materials that appear on, and all guests to, the Advertiser website(s), nor is EPITOME or its promotional partner in control of order entry, payment processing, shipping, cancellations, returns, or client service concerning orders placed on Advertiser's website(s). Advertiser further permits that it will not add to or place upon its site any EPITOME or its promotional partner's claimed or licensed content, or any EPITOME's search listings, aside from a subsidiary arrangement with EPITOME.

Advertiser Representations And Warranties:

Advertiser signifies and permits to EPITOME, and to its promotional partner if relevant, that for and continuing all through the term of this Agreement:

This Agreement establishes a considerable, authorized, and enforceable understanding as per its terms;

Advertiser is the appropriate owner or representative of the website(s) for which services will be provided unless the site to be endorsed by the services is composed and given by EPITOME. Advertiser's site information and content given to EPITOME cannot be misused. They are liable to third party rights that includes copyright, patent, trademark, trade secret, or other intellectual property or right of security or exposure, true content. No consumer fraud, product liability, breach of agreement, damage or cause harm of any sort to any individual or element; is not offensive, derogatory, hostile, or intimidating content; is free of viruses; no promotional content , or any type of spyware, adware, or other publicizing or data gathering software; or vicious links, hate crimes (whether racial or something else), unlawful practices, segregation taking into account race, sex, religion, nationality, disability, sexual orientation, and age.

Advertiser Covenants:

Further Advertiser consents to be executed are mentioned below:

Advertiser will not hold EPITOME or its associates and promotional partner, at risk or in charge of the practices of visitors who go to Advertiser's website(s) through Services.
If Advertiser has been referred to the Services by or through an EPITOME partnership promotion and considered as Promotional Partner is a legatee of these terms and conditions, Advertiser approves that EPITOME can share all information it acquires, including product performance data, with Promotional Partner, and promotional partner might have the same rights to access and utilize specified information as EPITOME itself.

Advertiser concurs that if the services requested from EPITOME include paid search management, and if the paid inquiry management is executed through a current account as opposed to EPITOME account, then Advertiser will allow EPITOME exclusive managerial access to specified account. Advertiser may retain read-only access, however this will permit EPITOME to play out the Services without shared administrative rights. Advertiser recognizes this is important for EPITOME to successfully play out the services.

Advertiser will not, for a time period of one (1) year after the date when the Agreement ends be able to either (a) request for occupation of any worker or independent contractor utilized by EPITOME, (b) prompt or support any representative or self-employed entity utilized by EPITOME to fire job with EPITOME, or (c) purposely interfere with the job relationship between EPITOME and any of its workers or with any relationship between EPITOME or any self-employed entity who performs services for EPITOME. Despite the previous, general requesting for vocation (i.e., through occupation sheets or general ads) and any work relationship built up as a consequence of reactions to general sales for job might not be considered an infringement of this Advertiser Covenant.

In the case of Advertiser promotes prohibited items like age-confined items, or like services, the Advertiser will: (i) have age confirmation on landing page and in the business procedure in consistence with every single material law and directions (ii) might not offer such products and/or services in jurisdictions in which they are not allowed or are in any capacity limited; and (iii) concurs that Advertiser will reimburse EPITOME against any cases, misfortunes, harms, fines, punishments, or the like evaluated or forced as an after effect of Advertiser's deal or advancement of such products or services.

Advertiser Indemnification Obligations:

Advertiser reaches agreement to repay, defend, and hold EPITOME. Also to check  its delivery accomplices including promotional partner, their particular licensors and licensees, and associated organizations, and any of their individual officers, executives, workers, delegates, and operators, against all cases, activities, liabilities, misfortunes, costs, harms, and expenses  that may be caused by any of them as a result of cases, suits, or procedures  without restriction, slander, infringement of right of security or attention, copyright encroachment, trademark encroachment, false publicizing, distortion, infringement of any law, statute, mandate, guideline, or control all through the world regarding Services performed for the benefit of Advertiser, Advertiser's customer's website(s) and behavior, demonstrations or oversights, or any affirmed or demonstrated break by Advertiser of any term, condition, agreement, representation, or guarantee herein.

This repayment ignores any claim that arises exclusively from the presentation or oversights of an Indemnified Party, as to that party. An Indemnified Party indemnified party will notify Advertiser of any claim, activity, or demand for which repayment is required. Advertiser may not address any claim identifying with the obligation of an Indemnified Party without the prime consideration of that party concerned. Without constraining any rights and cures under applicable law, EPITOME will have the privilege to set off any risk of Advertiser concerning a Claim against any deposited amount with EPITOME.

Limitation Of Liability And Warranty Disclaimer:

Advertiser agrees that it won't hold EPITOME, promotional partner at risk for any incorrectness in the content, exclusions, consequences, harms, costs, discounts, or refunds of any sort emerging from any intrusion of service or other inaccessibility of the Internet or website(s) in which the advertisements are disseminated for reasons unidentified.

Advertiser reaches the agreement that blunders the execution of the Services, uninhibited to incorrect spellings or miscommunication, don't make a right for a refund for the Advertiser. Sponsor will give EPITOME timely notice and permit EPITOME a utilitarian time frame to make changes to any recognized errors or omissions. As EPITOME depends on outsiders for specific information, EPITOME makes no certifications in regards to the precision, quality, or fulfillment of any such information. Not in any case EPITOME, or Promotional Partner if appropriate, be in charge of any important, uncommon, lost benefits, or different harms emerging under this Agreement.

Additional Assistance:

If the case of Advertiser request or purchase extra assistance arises, which includes  code tracking ,making changes to Advertiser's website(s), regarding the Service, then Advertiser should grant the permission to provide EPITOME the access to perform the requested or purchased additional assistance.

Choice Of Law:

EXCLUSIVE VENUE: This Contract is interpreted according to the laws of United States of America, and the parties agrees that venue shall be laid exclusively in a court of competent jurisdiction in United States of America in the case of arising any  dispute which concerns this Agreement. 

Headings: (Looks Unnecessary)

The Section headings cannot be taken as a part of this Agreement and are not counted to be a complete and accurate explanation of the contents hereof. WAIVER: Waiver by single party hereto of breach of any provision of this Agreement by the other would not be considered as a continuing waiver. No waiver of any breach or default of this Agreement by either party hereto shall be considered to be a waiver of any other breach of default of this Agreement. ENTIRE UNDERSTANDING: This document, with any other materials, documents, understandings, or agreements incorporated by reference within this context, and any exhibit, schedule, or other supplementary document attached here.

Attorneys' Fees:

If there arises a question between the parties hereto, then the so called party in such circumstance, regardless of whether an official choice is ultimately rendered by the court, shall be qualified to get its lawyers' expenses repaid from the non-prevailing party.

No Third Party Beneficiaries:

The contracts, endeavors, and agreements mentioned in this Agreement are exclusively for the benefit of an enforceable by the Parties, and where shown, Promotional Partner, or their particular successors or permitted assigns.

SURVIVAL: The areas of this Agreement that mentions or administer matters that could happen after the end of this Agreement might be interpreted to survive any such termination.

Website Content Policy: 

In case of the usual website, all content including images, headings, copy, text etc. will be provided by client. At the same time, in the case of an e-commerce website up to 10 to 30 sample products will be provided by the Epitome team and the sample product data will also be provided by client himself including the product name, price, images and its shipping policy. CMS and e-commerce management will be controlled by Epitome.

Refund Policy:

Your complete design order amount will be refunded, if any identical charge is withdrawn due to any dispensation error which leads to the failing of completion of your special designing requirements or not being able to complete your design order according to the delivery policy.

In case you are dissatisfied with any design services provided by Epitome, you can submit a refund request within five days of your initial designs completion. Otherwise it will be assumed as satisfied with the services. For any Special / Combo packages, the same refund policy will be applicable as for the single design packages.

Your refund process will be as the following:

  • If you request for refund before the order delivery, you would be able given the full refund amount(less 10% service & processing fee).
  • If request for refund is made within the first 48 hours of the design delivery, you would be eligible for a refund of 66% (less 10% service & processing fee).
  • If request for refund is asked between 48- 120 hours of the initial design delivery, you would be given for a 33% refund (less 10% service & processing fee).
  • Nothing will be refunded after 120 hours of your initial design delivery. 
  • All refund requests should be communicated with the support department. Epitome, based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case to case basis.

How To Claim Your Refund:

The refund requests will be complied as follows:

  1. Claim your refund by stating your interest by contacting us through phone, chat or email.
  2. We will try to resolve your concern with the advantage of our revision policy as soon as possible or else an email of refund request will be sent to you from our refund department.

After the refund is processed, your design rights will be acquired by Epitome and hence you would not be able to display any version of the design sent by the company. 

Let us also remind you that:

  1. Since the design rights transferred to the company, you will no longer have any right (direct or indirect) to use any response or other content, work product or media, nor will you have any ownership to it.
  2. By working along with the Government Copyright Agencies, Epitome will share Copyright Acquisition information for the refunded design which restricts the re-use of the designs as original designs in the future.

Quality Assurance Policy:

Our designers deliver according specifications and needs of our client for providing an expected satisfaction of them

We gives 100% satisfaction assurance by providing an extremely unique and qualitative design as we create the designs after a brainstorming and detailed research.

Our free multiple revisions offer is another uniqueness which assures you 100% satisfaction.

Your satisfaction is our happiness. Hence we rebuild the ordered design and keep on revising it until you get completely satisfied with it.

If you demand, we will arrange a coordination and communication with your printing company for free. 

Delivery Policy:

As per the data stated on the “Order Conformation” all the design order files are delivered to Account Area. An e-mail is also sent to notify the client about their design order delivery made to their specific account area. Every procedure regarding revision & refund are subject to date and time of design order delivered to client's account area.

We deliver all kind of our preliminary customized design orders for logos, websites and branding materials within 2 to 3 days. Nevertheless software, apps, mobile games and animation storyboards within 3 to 5 days after the order is received through the mails.  The timeline for the digital marketing strategy delivery varies according to the research involving, mediums, budget and overall plan size.

Revision Policy:

Epitome ensures you about the revisions according to your specific packages. Clients can even ask for the revisions as per their particular package and no extra fee will be charged for that. Nevertheless, the design and concept will remain identical and the customer can demand revision on any one of the provided options. Revision on various options is either not allowed or will be charged discretely. The normal time required for Revision reversal would be 48 to 72 hours for logo and website design and 3 to 5 days for video animations. The timeline for software, apps and games shall vary depending on their revision scope. Likewise, the timelines for functionality and development revisions may also vary incidental on the scope of that work. The timeline for the revision of digital marketing strategy differ upon the research carried out, the mediums used, the budget and overall plan size.

Ownership of the Work:

The client will be the possessor of the final artwork, once an artwork is accepted and the final file has been sent to the client after the complete payment. Each of the claims and copyrights of the design are later transferred to the client immediately.

Copyrights & Trademarks

The logos, drafts and all other related materials will be possessed by the clients. The Website wholly retains the right to use the logos exclusively for promotional purpose, and also included as part of our portfolio. No circumstances of selling these things for profit are allowed unless they are explicitly authorized by the client.

Also, the client enjoys the right to use the design, logos, graphics, and text at his discretion.

The using of logos should be in the finest manner so that it won’t deteriorate the cilent’s reputation and integrity.

Record Maintenance:

We always possess your finalized designed record once we provide you the final files.

If you need the final files in future, we will provide you on your request. The data will be stored for a period of 6 months, and after that the files will be deleted permanently.

Communication Policy:

You are agreeing that Epitome is not liable for any correspondence from email address (es) but only for the ones followed by our own domain i.e. "...@epitome.ae" or/and any toll free number that is not mentioned on our website. Epitome will not be responsible for any damage(s) caused by such correspondence. We communicate through email address under our own domain name or via our toll free number which is mentioned in Epitome website. 

Customer Support:

We promise you an efficient and utilitarian, 24-Hour Customer Support to address your doubts and queries.